Ninnja Form fields not editable when WP Visual Editor disabled

  • kirktab

    (@kirktab)


    11 years, 3 months ago

    I’m having 2 issues with editing Ninja Forms via the WP Dashboard:
    1. existing fields in existing Ninja Forms can’t be twirled open to edit the field settings – unless the WP visual Editor is enabled (I would prefer to have the Visual Editor disabled).
    2. if the Visual Editor is enabled> if an existing Ninja Form field is removed, I cannot save that change and I cannot perform any other form/field editing functions (I have to re-open the form to a new editing session, and then I can perform the next edit/s).
    These issues persist when WP Twelve Fifteen is used (am using a Pinboard Child) and all other plugins are deactivated. Ninja Forms support have not been able to find a solution for either of these issues. The workarounds (ie enable Visual Editor; re-open Ninja Form to a new editing session to complete multiple changes) are OK but not satisfactory, since I would prefer to have the Visual Editor disabled.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 3 months ago

    I recommend asking at https://wordpress.org/support/plugin/ninja-forms#postform so the plugin’s developers and support community can help you with this.

    Thread Starter kirktab

    (@kirktab)

    11 years, 3 months ago

    Thx James – have done that now (didn’t initially make sense to do, since Ninja Support had already replied to my support request).
    I’ll post here if I get solutions, then will close this thread.

    Moderator James Huff

    (@macmanx)

    11 years, 3 months ago

    Ninja Forms is responsible for the operability of their plugin, so it would be up to them to fix this.

    https://wordpress.org/support/topic/ninja-form-field-editing-issues-when-wp-visual-editor-disabled

    Thread Starter kirktab

    (@kirktab)

    11 years, 3 months ago

    Yes, got that. Just initially confusing since the issues apparently relate to WP’s Visual Editor switch. Many thanks James – I’m sure you have bigger issues to deal with…

    Moderator James Huff

    (@macmanx)

    11 years, 3 months ago

    Yeah, it’s probably related to the Visual Editor, but we can’t make sure that WordPress works with all 30,000+ plugins. Rather, we trust that the plugin developers can make their (usually one) plugin work with WordPress. 🙂

    Thread Starter kirktab

    (@kirktab)

    11 years, 3 months ago

    Totally reasonable approach. I just discovered that the Ninja Form editing panel includes a text entry field (to add ‘Description’ text to form fields), which has ‘visual’ & ‘text’ editor variants. So I suspect that my issues relate to some conflict that occurs btwn the WP visual visual editor & the Ninja Form one. Fingers crossed Ninja can sort this out. Man, who would be a programmer/developer?!?

Viewing 6 replies - 1 through 6 (of 6 total)

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