Ninja Forms Processing jquery problem Error 4000

  • Resolved poolky

    (@poolky)


    4 years, 10 months ago

    Hi there,
    a friend of mine has a little form on which customer can order stuff.
    since a few weeks the form dosnt send anymore and is stuck on proccessing.

    i get the following error in chrome dev console.
    Chrome Dev Console Error

    I tried to ad ajax access in the htaccess and other things but it dosnt seem to work at all. Even the Errormessage stays the same no matter what i am doing.

    Any ideas on that?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    4 years, 6 months ago

    Can you try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty.
    If you do not have a development environment for your site (this is best practice and highly recommended), you can use the Health Check plugin (https://wordpress.org/plugins/health-check/) to temporarily disable plugins and your theme for a single user session, instead of all users using your site.
    If this solves your issue, then the problem was caused by an issue in one of those plugins or your theme. Reactivate them one at a time until the issue returns to determine which plugin is causing the conflict.`

    If you are still having issues, can you contact our official support at ninjaforms.com/contact/ so we can help you further troubleshoot.

    Thread Starter poolky

    (@poolky)

    4 years, 6 months ago

    Hey Justin,

    Thank you for your answer on this old Topic.
    I fund the Problem back then.
    The Theme used was outdated and had a problem with jQuery and i had to use the Plugiun “jQuery Migrate Helper” and activate it.

    After that the clients Menu would work as normal. That is just a bad fix and i offered to build the Site new up to spec, which i am doing right now.
    Hope this Update helps others.

Viewing 2 replies - 1 through 2 (of 2 total)

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