NextGen Gallery stuck in single Column

  • Resolved ajdoyle

    (@ajdoyle)


    8 years, 11 months ago

    Hi
    The new update has messed around with my NextGen Galleries which i have on nearly every page as i’m a wedding photographer,
    they all seem to be in single coloumn structure even with the gallery settings saying 51 images per page and 3 columns it certainly isn’t showing that…

    Ive tried reinstalling the plug in no change,
    but if you go onto a page it shows up as only one column then hit refresh page it goes as it originally should do, also if i type in the full web address i.e http://www.ajdoylephotography.co.uk/test/ that will work perfectly, but if that was on a page that i clicked on it wouldn’t.

    Hope someone can help out!

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  • Plugin Contributor Imagely

    (@imagely)

    8 years, 11 months ago

    @ajdoyle – Generally this is due to a conflict with another active plugin or the current theme stopping the JavaScript and/or CSS NextGEN Gallery needs from being parsed. In this case I suspect it will likely be cache related as well since a refresh of the page resolves the issue.

    Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)

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