Nextgen Gallery plugin lost after last update

  • Resolved smatsuk

    (@smatsuk)


    6 years, 3 months ago

    The plugin is now not in my list of plugins after I ran a plugin update. When I try to reinstall I get this message.

    Installation failed: Destination folder already exists.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mihai Ceban

    (@mihaiimagely)

    6 years, 3 months ago

    Hi @smatsuk,

    Unfortunately, it seems that the plugin files’ integrity got broken and you will have to manually remove the plugin’s folder “nextgen-gallery” from your site’s file hosting "wp-content/plugins/nextgen-gallery"using FTP.

    Once done, WordPress will allow you to install it new.

    • This reply was modified 6 years, 3 months ago by Mihai Ceban.
    gabyimagely

    (@gabyimagely)

    6 years ago

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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