• Gallery/Images page is completely blank. Look at the reviews. I see others having this issue as well. The response from support is simply – you must login to upload images. Well, I’m logged in. The program is useless if you can’t add images.

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  • Plugin Contributor photocrati

    (@photocrati)

    @sswaim – That is really unfortunate you are not able to upload images, and a response of needing to be logged in would simply be a starting point, not the only suggestion to go forward with.

    What troubleshooting steps did you take (make sure to add those to your current Support topic), perhaps its a plugin conflict, or maybe a Permalinks issue … it could even be your current theme in some rare cases.

    We’d like to help but even here we need more information to get to that point.

    Thanks!

    – Cais.

    @sswaim – just following up on some old posts. Did you ever resolve this issue? Thanks (Erick)

    Thread Starter sswaim

    (@sswaim)

    Erick, yes i think it is the theme I am using. I was hoping to use the NextGen Gallery slideshow as I prefer it over the one associated with the theme I purchased.

    @sswaim – thanks for the update. So it sounds like you are thinking that it’s a theme conflict? If your theme is active, something is not working with NextGEN uploads? If so, can you give us the name of the theme so we can give it a try ourselves. If there’s an issue there, we’d love to resolve it. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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