NextGen Breaks WooCommerce Checkout

  • Resolved dancurranjr

    (@dancurranjr)


    6 years, 8 months ago

    Disable NextGen – Works. Enable NextGen – Broken

    I have only one item for sale. When I get to CHECKOUT The PayPal and cart blocks have spinning circles that never stop.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • gabyimagely

    (@gabyimagely)

    6 years, 8 months ago

    Hello @dancurranjr

    We need to double-check if it’s an isolated NextGen Gallery issue.
    Could you please try these steps?

    1.- Temporarily deactivate all your plugins except NextGen Gallery and Woocommerce.
    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Note: We recommend performing a full website backup before any troubleshooting.

    If the problem persists, we might need to escalate this back to the developers.
    Please, keep us posted.

Viewing 1 replies (of 1 total)

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