newsletter form – user notification settings

  • Resolved angie2026

    (@angie2026)


    3 days, 6 hours ago

    Hello, using the newsletter form and all seems ok. The user notification settings have been set, the email preview looks good, looks like a nicely spaced out email. But the actual email arriving to the subscriber doesn’t look nice at all, text is all squashed in one box, no paragraphs, no nothing. Any ideas what I need to do to fix this please? thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cas

    (@superbcas)

    2 days, 22 hours ago

    Hi,

    Thanks for the report and for mentioning that the preview looked correct. That helped us narrow it down and we believe we’ve solved it.

    Your settings are fine. The confirmation email is sent as HTML, and the line breaks from the Message field weren’t being converted to HTML, so they collapsed when the email was displayed.

    This is fixed in 4.0.8 which is available now. It may take up to 24 hours to appear as an update in your dashboard, so if you’d like it right away you can download it directly from the plugin page and install it manually.
    Once you update there’s nothing you need to change on your end. Your existing message will come through with the spacing intact.

    If anything still looks off after updating, just reply here and we’ll take another look.
    Let me know how it goes.

    Thread Starter angie2026

    (@angie2026)

    1 day, 8 hours ago

    Hello Cas.

    thank you for your quick reply, this is now sorted, it looks perfect.

    Thanks again, Angela.

    Cas

    (@superbcas)

    10 hours, 57 minutes ago

    HI @angie2026 thank you for getting back to me, I’m happy to hear that!

    I sincerely hope that you’ll spend a minute on writing a review of our plugin here: https://wordpress.org/support/plugin/superb-blocks/reviews/

    It means the world to us and makes a huge difference!

    Have a wonderful day

Viewing 3 replies - 1 through 3 (of 3 total)

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