Newbie

Resolved knclare
(@knclare)

2 months, 2 weeks ago

Hi – I am really struggling with my blog website. It was set up for me and quite merrily used to send emails to my subscribers whenever I added a new blog. Now it is doing nothing.

I have found the following error.

There is an issue with the MailPoet task scheduler

Connection unsuccessful. Please consult our knowledge base article for troubleshooting tips.

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id=”challenge-error-text”>Enable JavaScript and cookies to continue</span></div></noscript></div></div><script>(function(){window._cf_chl_opt = {cvId: ‘3’,cZone: ‘www.karlclare.com’,cType: ‘managed’,cRay: ‘9bf64233afc83a6b’,cH: ‘LdMiTYWrSK8Ut1j5QPcc0q.yD0gdl0d3V6aVYsiz4i0-1768657165-1.2.1.1-O_BrA57IxqKfc.KCjADeMmly4sYu57pK.L6vE3GmndpeOKnN26YbGXqTgmaqYgjo’,cUPMDTk:”\/?mailpoet_router&endpoint=cron_daemon&action=pingResponse&__cf_chl_tk=6N3jp00w62VrssKsJIvf7FxAZdm_x6W64R0FUb9gOpA-1768657165-1.0.1.1-fNY0idLB.jCvooS0.QP_E8CKb3eCkvPPMfoDW8vaEF4″,cFPWv: ‘b’,cITimeS: ‘1768657165’,cTplC:0,cTplV:5,cTplB: ‘0’,fa:”\/?mailpoet_router&endpoint=cron_daemon&action=pingResponse&__cf_chl_f_tk=6N3jp00w62VrssKsJIvf7FxAZdm_x6W64R0FUb9gOpA-1768657165-1.0.1.1-fNY0idLB.jCvooS0.QP_E8CKb3eCkvPPMfoDW8vaEF4″,md: 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a = document.createElement(‘script’);a.src = ‘/cdn-cgi/challenge-platform/h/b/orchestrate/chl_page/v1?ray=9bf64233afc83a6b’;window._cf_chl_opt.cOgUHash = location.hash === ” && location.href.indexOf(‘#’) !== -1 ? ‘#’ : location.hash;window._cf_chl_opt.cOgUQuery = location.search === ” && location.href.slice(0, location.href.length – window._cf_chl_opt.cOgUHash.length).indexOf(‘?’) !== -1 ? ‘?’ : location.search;if (window.history && window.history.replaceState) {var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;history.replaceState(null, null,”\/?mailpoet_router&endpoint=cron_daemon&action=pingResponse&__cf_chl_rt_tk=6N3jp00w62VrssKsJIvf7FxAZdm_x6W64R0FUb9gOpA-1768657165-1.0.1.1-fNY0idLB.jCvooS0.QP_E8CKb3eCkvPPMfoDW8vaEF4″+ window._cf_chl_opt.cOgUHash);a.onload = function() {history.replaceState(null, null, ogU);}}document.getElementsByTagName(‘head’)[0].appendChild(a);}());</script></body></html>

For the plugin to work, it must be able to establish connection with the task scheduler.

I am hopeful that someone can walk me through whatever simple steps I need to take to correct the problem.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Ojoma a11n
(@geraltrivia)

2 months, 2 weeks ago

Hello there @knclare ,

Thank you for reaching out to us.

I’ve checked your cron URL and I can see it’s returning the expected value “pong”

Can you confirm if you still need assistance with this? Are you seeing the same connection unsuccessful error under MailPoet > Help > System Status?

Looking forward to hearing back from you.

Plugin Support Kel C. a11n
(@kellymetal)

1 month, 2 weeks ago

Hi there @knclare,

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any other questions, please feel free to open a new thread. Take care, and have a wonderful day.

Viewing 2 replies - 1 through 2 (of 2 total)

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