New version broke WordPress admin

Resolved Roberto Valente
(@rvof)

4 years, 4 months ago

The new version of plugin woocommerce.6.2.0 breaks WordPress admin
Causes internal server error
Returned backup and the admin works fine
Tried again and broke admin, the site works , only admin dont

Some information:
Wordpress 5.9
PHP Version 7.4.20
Microsoft-IIS/7.5
Mysql 5.6.25

Can find other information link bellow
https://ingresso.plus/web/phpinfo.php

Hope can help

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Margaret S. woo-hc

(@margaretwporg)

4 years, 4 months ago

Hi @rvof

Sorry to hear that.

May I know if any other major changes/updates were applied to the site apart from the WooCommerce update?

So that we can take a closer look, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

In the meantime can you try the solution described on the thread on this similar topic to see if it works? https://wordpress.org/support/topic/critical-error-with-woocommerce-6-2/

Thread Starter

Roberto Valente

(@rvof)

4 years, 4 months ago

Well, i cant access the site administration with this plugin version
So i activated the debug , this are error messages

[09-Feb-2022 16:51:15 UTC] PHP Fatal error:  Uncaught Error: Call to a member function is_complete() on null in C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php:173
Stack trace:
#0 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php(44): WC_Admin_Dashboard_Setup->should_display_widget()
#1 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php(181): WC_Admin_Dashboard_Setup->__construct()
#2 C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin.php(102): include('C:\\inetpub\\ingr...')
#3 C:\inetpub\ingressoplus\Web\wp-includes\class-wp-hook.php(307): WC_Admin->conditional_includes(Object(WP_Screen))
#4 C:\inetpub\ingressoplus\Web\wp-includes\class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#5 C:\inetpub\ingressoplus\Web\wp-includes\plugin.php(474): WP_Hook->do_action(Array)
#6 C:\inetpub\ingressoplus\Web\wp-admin\includes\class-wp-screen.p in C:\inetpub\ingressoplus\Web\wp-content\plugins\woocommerce\includes\admin\class-wc-admin-dashboard-setup.php on line 173

Then updated the function and could access administration

Floows the status


### WordPress Environment ###

WordPress address (URL): https://ingresso.plus/web
Site address (URL): https://ingresso.plus/web
WC Version: 6.2.0
REST API Version: ✔ 6.2.0
WC Blocks Version: ✔ 6.7.3
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.1.0
Log Directory Writable: ✔
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: pt_BR
External object cache: –

### Server Environment ###

Server Info: Microsoft-IIS/7.5
PHP Version: 7.4.20
PHP Post Max Size: 8 MB
PHP Time Limit: 40
PHP Max Input Vars: 3000
cURL Version: 7.70.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.6.25-log
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Tamanho total do banco de dados: 14.11MB
Tamanho dos dados do banco de dados: 9.98MB
Tamanho do índice do banco de dado: 4.13MB
wp_woocommerce_sessions: Dados: 1.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_api_keys: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
wp_woocommerce_order_items: Dados: 0.09MB + Índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_order_itemmeta: Dados: 0.28MB + Índex: 0.27MB + mecanismo InnoDB
wp_woocommerce_tax_rates: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
wp_woocommerce_tax_rate_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_shipping_zones: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_woocommerce_payment_tokens: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_log: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
temp_details: Dados: 0.00MB + Índex: 0.00MB + mecanismo MyISAM
wp_actionscheduler_actions: Dados: 0.06MB + Índex: 0.13MB + mecanismo InnoDB
wp_actionscheduler_claims: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_actionscheduler_groups: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_actionscheduler_logs: Dados: 0.05MB + Índex: 0.03MB + mecanismo InnoDB
wp_commentmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_comments: Dados: 1.52MB + Índex: 0.38MB + mecanismo InnoDB
wp_links: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_mailchimp_carts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_mailchimp_jobs: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_ms_snippets: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_options: Dados: 2.50MB + Índex: 0.14MB + mecanismo InnoDB
wp_participants_database: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_participants_database_fields: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
wp_participants_database_groups: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_postmeta: Dados: 2.52MB + Índex: 1.89MB + mecanismo InnoDB
wp_posts: Dados: 0.23MB + Índex: 0.09MB + mecanismo InnoDB
wp_sm_sessions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_snippets: Dados: 0.28MB + Índex: 0.00MB + mecanismo InnoDB
wp_swpm_membership_meta_tbl: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_swpm_membership_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_swpm_members_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_swpm_payments_tbl: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_termmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_terms: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_term_relationships: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_term_taxonomy: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_tm_taskmeta: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_tm_tasks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_usermeta: Dados: 0.05MB + Índex: 0.03MB + mecanismo InnoDB
wp_users: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
wp_user_registration_sessions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_wc_admin_notes: Dados: 0.05MB + Índex: 0.00MB + mecanismo InnoDB
wp_wc_admin_note_actions: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_wc_category_lookup: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wc_customer_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_wc_download_log: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_wc_order_coupon_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_wc_order_product_lookup: Dados: 0.02MB + Índex: 0.06MB + mecanismo InnoDB
wp_wc_order_stats: Dados: 0.02MB + Índex: 0.05MB + mecanismo InnoDB
wp_wc_order_tax_lookup: Dados: 0.02MB + Índex: 0.03MB + mecanismo InnoDB
wp_wc_product_meta_lookup: Dados: 0.02MB + Índex: 0.09MB + mecanismo InnoDB
wp_wc_rate_limits: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_wc_reserved_stock: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wc_tax_rate_classes: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_wc_webhooks: Dados: 0.02MB + Índex: 0.02MB + mecanismo InnoDB
wp_wpdatacharts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpdatatables: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpdatatables_columns: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpforms_tasks_meta: Dados: 0.05MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza_circles: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza_maps: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza_polygon: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza_polylines: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpgmza_rectangles: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpmailsmtp_debug_events: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpmailsmtp_tasks_meta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_groups: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_group_meta: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_loginattempts: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_login_log: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_notification: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB
wp_wpuser_views: Dados: 0.02MB + Índex: 0.00MB + mecanismo InnoDB

### Post Type Counts ###

attachment: 19
custom_css: 1
elementor_library: 1
nav_menu_item: 8
page: 15
post: 2
product: 5
revision: 22
shop_coupon: 1
shop_order: 263
shop_order_refund: 62
user_registration: 1
user_request: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (18) ###

Add From Server: por Dion Hulse – 3.4.5
Akismet Anti-Spam: por Automattic – 4.2.2
Code Snippets: por Code Snippets Pro – 2.14.3
Disable WooCommerce Bloat: por ospiotr – 2.6.1
Jetpack: por Automattic – 10.6
Post/Page specific custom CSS: por Łukasz Nowicki – 0.2.4
Shortcode in Menus: por Gagan Deep Singh – 3.5.1
Pagamento Moip for WooCommerce: por Apiki WordPress – 1.4.6
Brazilian Market on WooCommerce: por Claudio Sanches – 3.7.2
Mercado Pago payments for WooCommerce: por Mercado Pago – 5.6.1
WooCommerce: por Automattic – 6.2.0
Importador do WordPress: por wordpressdotorg – 0.7
WP Crontrol: por John Blackbourn e colaboradores – 1.12.0
WP Mail SMTP: por WPForms – 3.2.1
WP-Optimize - Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.2.2

WPForms Lite: por WPForms – 1.7.2.1
WPS Hide Login: por WPServeur
NicolasKulka
wpformation – 1.9.3

Sequential Order Numbers for WooCommerce: por WebToffee – 1.4.3

### Inactive Plugins (6) ###

Claudio Sanches - PagSeguro for WooCommerce: por Claudio Sanches – 2.14.0
Hello Dolly: por Matt Mullenweg – 1.7.2
InCuca Tech - Pix for WooCommerce: por InCuca Tech – 1.3.6
Payment Gateway Based Fees and Discounts for WooCommerce: por Tyche Softwares – 2.6.4
PayPal PLUS for WooCommerce: por Inpsyde GmbH – 2.2.1
WP Google Maps: por WP Google Maps – 8.1.20

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base da loja: #609 - /loja/
Carrinho: #601 - /carrinho/
Finalização de compra: #603 - /pagar/
Minha conta: #614 - /minha-conta/
Termos e condições: #605 - /politica-de-privacidade/

### Theme ###

Name: Business Cover Lite
Version: 1.0
Author URL: http://www.themescave.com/
Child Theme: ❌ – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho
WooCommerce Support: ✔

### Templates ###

Archive Template: O seu tema tem um arquivo woocommerce.php
você não será capaz de sobrescrever o arquivo woocommerce/archive-product.php
desde que a prioridade é para o arquivo woocommerce.php. Este aviso destina-se apenas a prevenir problemas de exibição.

Overrides: –

### Action Scheduler ###

Concluído: 98
Oldest: 2022-01-11 09:37:09 -0300
Newest: 2022-02-08 21:48:17 -0300

Pendente: 5
Oldest: 2022-02-09 21:48:17 -0300
Newest: 2022-02-12 12:55:19 -0300

### Status report information ###

Generated at: 2022-02-09 13:58:08 -03:00