New User Registration – For User doesn't work

  • Resolved hightechware

    (@hightechware)


    9 years, 12 months ago

    I have a problem with this mail (New User Registration – For User): it DOES NOT WORK and still send a standard notification that I’d like to disable…
    Any solution? SMTP works correctly and an other notification email (New User Registration – For Admin) works well
    Thks,
    Marco

    https://wordpress.org/plugins/bnfw/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    9 years, 12 months ago

    Hi hightechware,
    Thanks for your message.

    I’ve tested this using the latest version of WordPress and the latest version of BNFW and it’s working fine for me. I’ve also had no other reports of issues with it since the update.

    My recommendation would be to work your way through this help document, particularly with regards to plugins, themes, and settings up a brand new test site to see what’s going on.

    Let me know how you get on.

    Thanks,
    Jack

    Thread Starter hightechware

    (@hightechware)

    9 years, 12 months ago

    This kind of mail DOES NOT WORK and I can’t disable system New User Registration Email…

    Plugin Author Jack – BNFW

    (@voltronik)

    9 years, 12 months ago

    Hi hightechware,
    I want to help you but I cannot do so unless you help me by following the document above.

    By doing so, we can narrow down any problems and hopefully get the notification working for you. If not, we may be able to work together to find a solution and issue a bug fix for BNFW where possible.

    Please let me know how you get on with the support document.

    Thanks,
    Jack

    Thread Starter hightechware

    (@hightechware)

    9 years, 12 months ago

    Hi Jack and thanks for your patience.
    I read three-four times your documentation. All that I want to do is send a New User Registration Email (for user), but it doesn’t go out….
    This is email txt (in Italian):

    Gentile [user_firstname],
    Ti diamo il benvenuto da AB Tecno.

    La tua richiesta di registrazione all’area download del sito abtecno.com è stata presa in carico.

    Riceverai a breve una mail di conferma a seguito della quale potrai accedere all’area download del nostro sito per scaricare i listini.

    Per eventuali domande o chiarimenti, può chiamarci o inviarci un’Email.

    Cordiali saluti
    Il team di AB Tecno

    Contatti:
    tel: xxxx xxxxxx
    fax: xxx xxxxxx
    email: xxx@xxxxxx.com

    Orari di apertura:
    dal lunedì al venerdì dalle 8.30 alle 12.30 e dalle 14.00 alle 18.00

    What’s wrong with this transitional email? Is possible to disable the system email (User/Password email)?
    thank you,
    M.

    Plugin Author Jack – BNFW

    (@voltronik)

    9 years, 12 months ago

    Hi hightechware,
    I’m afraid I truly can’t help you unless you follow the documentation and let me know the outcome of each stage.

    Please let me know the results of each stage.

    Thanks,
    Jack

    Plugin Author Jack – BNFW

    (@voltronik)

    9 years, 11 months ago

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 6 replies - 1 through 6 (of 6 total)

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