• Resolved MagusTSF

    (@magustsf)


    Clicking the view store link is redirecting to the woocommerce gallery page with a 302 error instead of showing the store page if I enable the option to hide suspended accounts from the store pages and products catalogue.

    Since the update the loading speed of the shop side of the site has increased significantly making it very slow to load data.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter MagusTSF

    (@magustsf)

    That cron is there and is set to run every 60 seconds.

    mvx_full_migration

    Edit | Run now | Pause this hook | DeleteNow
    Today at 1:31 pmEvery minuteMultiVendorX\Migration\Cron->run_table_migration_cron()

    Plugin Support mouindi

    (@mouindi)

    Hi @magustsf,

    It appears that the cron jobs may not be running as expected on your end.

    To ensure this is checked thoroughly, we kindly request you to reach out to our support team here so they can assist you more effectively:
    https://multivendorx.com/contact-us/

    Thread Starter MagusTSF

    (@magustsf)

    Ok, I’ll contact support about the migration issue. What about returning the store description to the storefront? Is there any way to show that. All stores have a description and it can still be edited in the backend admin pages.

    Plugin Support mouindi

    (@mouindi)

    @magustsf, As an admin, you can edit the store description from here:
    https://snipboard.io/Q6F7fv.jpg

    Once updated, the same will be reflected on the store’s shop page. You can refer to this example:
    https://multivendordemo.com/multivendorx/store/pureleaf/

    Could you please check on your end and let us know if it’s working as expected?

    Thread Starter MagusTSF

    (@magustsf)

    Not working as displayed. the stores all have the required fields for social, contact, desc etc filled out but the store page only shows the meta. on 5.0.1 it showed the store name in the banner as well but on this version 5.0.2 it is all missing. I have inspected the page source just in case there was a css override somewhere but all the divs designed to hold that information are empty.

    • This reply was modified 1 week ago by MagusTSF.
    Plugin Support mouindi

    (@mouindi)

    Hi @magustsf,

    We are currently running version 5.0.2 on our demo site as well, and the store name and description are displaying correctly. You can check this here:
    https://multivendordemo.com/multivendorx/store/pureleaf/

    Could you please share your store/shop page link so our team can review the issue on your end?

    Regarding the social media links, we were able to reproduce the issue. Our team is already working on it, and it will be fixed in an upcoming update. You can track the progress here:
    https://github.com/multivendorx/multivendorx/issues/1750

    Thread Starter MagusTSF

    (@magustsf)

    Our store fronts can be accessed from https://rookwoodstudios.com/artists which is using my custom view to display the links. Any of these will take you to a storefront.

    I have noticed a new issue since the 5.0.2 update. If I use your store listing shortcode as I have on https://rookwoodstudios.com/artists2 , nothing shows on the page unless you are logged in to the site. The browser console is full of 401 Axios errors when this happens which is an authentication issue.

    Plugin Support mouindi

    (@mouindi)

    Hello @magustsf, thanks for sharing the links.

    Our team is looking into this, kindly provide them some time.

    Plugin Support mouindi

    (@mouindi)

    Hi @magustsf, Please find our responses inline below:

    • The stores all have the required fields for social, contact, description, etc. filled out, but the store page only shows the meta.

    >> It appears that the Privacy module is enabled on your site and the relevant visibility options are currently disabled (https://snipboard.io/SirDfE.jpg).
    Kindly enable these settings so that customers can view the store information.

    Additionally, we have released an update where social media links are now correctly displayed and linked to their respective profiles.

    >> Earlier, store information was visible only to logged-in users.
    We have now released an update that allows this information to be accessible to all users.

    Please update to the latest version and check on your end.

Viewing 9 replies - 16 through 24 (of 24 total)

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