Hi @melaninmatcha,
This error usually points to a JavaScript conflict rather than a core WooCommerce setup issue. To help narrow it down, could you please share:
- Where exactly does this happen (setup wizard, wp-admin, or frontend)?
- Your WordPress, WooCommerce, PHP version, and active theme
- Whether the issue still occurs with only WooCommerce active and a default theme (Storefront or Twenty Twenty-Four)
Also, please check your browser console (Developer Tools → Console) and share any red errors shown there. That will help identify the script causing this.
Hi @melaninmatcha,
As we haven’t heard back in a bit, I’ll mark this as resolved for now. Please feel free to reach back out anytime if you need further help.
If our support was helpful, or if you’d like to rate the plugin, we’d really appreciate a review here:
https://wordpress.org/support/plugin/woocommerce/reviews/#new-post