new reviews not loading

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  • Plugin Support Laca

    (@lacadev)

    1 week, 1 day ago

    Hi @macpheeweb

    There was a temporary issue with downloading reviews, but we have fixed it on our side.

    Please try the following steps:

    1. Go to the Advanced tab in the plugin settings.
    2. Click the Re-Create plugin button to reset the plugin.
    3. Reconnect your business.
    4. Reconfigure your widget settings.

    This should restore the reviews and allow you to complete the setup process.

    Did this solve your issue? If not, please let us know and we’ll be happy to help.

    Thanks,
    Laca from Trustindex

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