New Registration Email

  • Resolved gennieofthelamp

    (@gennieofthelamp)


    5 years ago

    Hi,

    Since few days woocomerce New Registration Email is going to junk folder of outlook 365. Even I’ve added the domain name as safe sender and set the rule for the email to arrive in inbox but it still goes to Junk folder when any customer purchase services on my site.
    Plugin Support suggested me to try stop-wp-emails-going-to-spam plugin which works great with only those registration which are completed via check paymenet method whereas the payments done via CreditCard/PayPal goes to junk. I am not sure why and need help. Please let me know what should I do?

    Looking forward to the solution!

    Regards,
    Gennie

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Cara

    (@dcka)

    5 years ago

    Hi, @gennieofthelamp!

    Our Email FAQ has a lot of information that might be helpful to you, in particular the section about using a dedicated SMTP provider. A dedicated SMTP provider is a service which sends your emails on your behalf from their trusted mail servers and is usually the best solution for minimizing the chances of emails generated by your site being classified as spam, and consequently landing in junk folders.

    Most of these providers let you send some free emails per month, and all of them charge for more emails sent. These services can usually handle mail far better than your hosting provider can and at much higher volume too.

    Please give that a go, and see if it helps with the issue you’re experiencing!

    Plugin Support abwaita a11n

    (@abwaita)

    5 years ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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