@missveronicatv
I have set everything up on site as per the instructions on the link you shared, everything is already set up like that. The problem is not email activation, it is verification. So, when a new user registers on my site, they receive an activation email. After activation by the user, I still have to go to backend and manually verify the user or else they will not be able to log in until I mark them as email verified under users on backend.
I hope I am making sense.
@01luntu
Try to do a Theme/Plugin conflict test if your Theme
or another Plugin after an update is causing a conflict with UM.
https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
@missveronicatv
I did 3 plugin and theme tests, everything is okay. There are no conflicts. Is there anything I could try?
@01luntu
Try to disable the UM caching if it’s a caching issue.
UM Settings -> Advanced -> General -> “Cache User Profile”
@01luntu
Try to enable PHP error logging if the debug will give some more info about this issue.
https://docs.ultimatemember.com/article/1751-enable-debug-logging
You will probably get a PHP log file with notices and errors in this file:
.../wp-content/debug.log
Post the content of this file here in the Forum.
You can remove any text with your domain info.
For best formatting use the Forum’s CODE format.
Plugin Support
Yurii
(@yuriinalivaiko)
Hi @01luntu
This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.
Try updating the plugin to the latest version.
Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂
Regards
