New Install – Empty Dashboard

  • Resolved Rich

    (@rlofters)


    2 months, 2 weeks ago

    I just installed v2.3.72. I’m running PHP 8.3. The AI Puffer dashboard is completely blank. I tried uninstalling and reinstalling, with the same result.

    In my plugins page it says:

    You are just one step away – Complete “AI Puffer – AI Chatbots, Content Writer & Forms (formerly AI Power)” Activation Now

    But when I click on the link it redirects to an empty page

    • This topic was modified 2 months, 2 weeks ago by Rich.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author senols

    (@senols)

    2 months, 2 weeks ago

    Hi @rlofters

    Thanks for reporting this.

    Are you seeing AI Puffer menu on the left sidebar of your wp dashboard?

    Thread Starter Rich

    (@rlofters)

    2 months, 2 weeks ago

    I see the main “AI Puffer” root menu on the left sidebar but no sub-menus (not sure if it has any sub-menus)

    Plugin Author senols

    (@senols)

    2 months, 2 weeks ago

    Hi @rlofters

    Are you able to disable all plugins temporarily to see if the menu appears?

    Could you please follow these steps:

    – Install Health Check & Troubleshooting plugin
    – and then go to Plugins page and hover over AI Puffer. You will see “troubleshoot”. Please click on that and pls let me know if you now see the menu?

    Also could you pls go to Tools – Site health and click Info tab and click copy clipboard and paste that info here?

    Thread Starter Rich

    (@rlofters)

    2 months, 2 weeks ago

    I figured it out. I still had Kognetiks Chatbot installed (which I’m replacing with AI Puffer). Once I uninstalled that plugin, the dashboard appeared.

    Thanks for the quick response!

    Plugin Author senols

    (@senols)

    2 months, 2 weeks ago

    I am glad it is resolved. Have a great day 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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