New Domain not connecting with WordPress

  • bazileka2

    (@bazileka2)


    2 years, 2 months ago

    Hi,
    I just bought a new domain through Bluehost. However, when I go to log into WordPress, I get an error message. Also, when I try to look for a WordPress theme, I get this message: “an unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.”

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    2 years, 2 months ago

    First, disable all plugins and change to a twenty* theme. If that helps,enable stuff one at a time until you find out which thing is causing the error. If not, put things back as they were and contact Bluehost support about this as they may be blocking access.

    Topher

    (@topher1kenobe)

    2 years, 2 months ago

    Ah, for this one you’ll get way better support from the Bluehost support folk. They can look under the hood on your server and see what’s going on, where we can’t.

Viewing 2 replies - 1 through 2 (of 2 total)
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