Support » Plugin: ManageWP Worker » NEVER works

  • Resolved cskitchens

    (@cskitchens)


    I downloaded this for the free version, then upgraded and had to go up two levels.

    Still didn’t work. Tried it with several other sites. NEVER WORKED.

    The ONLY TIME IT DID WAS WHEN I APPEALED TO THEIR FACEBOOK PERSON AFTER I GOT NO RESPONSE FROM SUPPORT ABOUT MY ISSUES.

    I see a lot of people do use it and good for them. For my money, no thanks.

    OH…they also continue to charge my card after cancellation.

    https://wordpress.org/plugins/worker/

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  • Hello,

    This is Petar, I am the Head of Customer Happiness Team at ManageWP and I am really sorry to hear that you had this kind of experience with our product and with my team.

    I went through your previous support ticket and the Facebook message that you mentioned, from what I am able to see, my teammate Milos already addressed all the issues that you experienced.

    It looks like you have more than one ManageWP account and that is the reason why your card is still being charged – one of these accounts still has the active subscription (please take a look at the support ticket, there is a more detailed explanation, as I won’t mention here mail addresses connected to these accounts).

    In case I can help anyhow further, you can contact me directly at petar.atanasovski@managewp.com, or submit a support ticket, my team is there to help 24/7.

    Wish you all the best.
    Petar

Viewing 1 replies (of 1 total)
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