Netfirms not sending

  • joem5636

    (@joem5636)


    3 hours, 34 minutes ago

    I have used Mailpoet on Netfirms for years — cannot send even using the test configuration button for “other” sender (Netfirms, not Mailpoet). I have turned-on “log all” to no efect.. Here are the advanced info reuested

    MailPoet System Status Report

    Generated: 2026-05-16T01:39:20.270Z Site & Account

    • Site name: MAPAAdmin
    • Email: newsletter@musicatpennalps.org
    • MailPoet Premium/MSS key: (check_error; premium: check_error)
    • Plugin installed at: 2022-06-13 22:34:02
    • Installed via WooCommerce onboarding wizard: no
    • Total subscribers: 953

    Versions

    • MailPoet Free: 5.26.1
    • MailPoet Premium: N/A
    • WordPress: 6.9.4
    • PHP: 8.4.7
    • Database: 5.7.44-log
    • Action Scheduler: 3.9.3

    Environment

    • Web server: Apache
    • Server OS: Linux sitea-web492.eigbox.net 5.14.0-611.54.3.el9_7.x86_64 #1 SMP PREEMPT_DYNAMIC Thu May 7 16:31:24 EDT 2026 x86_64
    • Multisite: No
    • Current theme: Twenty Ten (version 4.5)
    • WordPress language: en_US
    • WordPress timezone: America/New_York

    WordPress & PHP Config

    • WP_MEMORY_LIMIT: 40M
    • WP_MAX_MEMORY_LIMIT: 512M
    • WP_DEBUG: none
    • PHP max_execution_time: 30
    • PHP memory_limit: 512M
    • PHP upload_max_filesize: 2M
    • PHP post_max_size: 8M

    Active Plugins (13)

    • Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.7
    • Donation Button: by mbj-webdevelopment – 4.0.0
    • Accept Donations with PayPal & Stripe: by Scott Paterson – 1.5.4
    • Jotform oEmbed: by Jotform.com – 1.3.3
    • MailPoet: by MailPoet – 5.26.1
    • MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 6.44
    • My Calendar – Accessible Event Manager: by Joe Dolson – 3.7.10
    • My Tickets: by Joe Dolson – 2.1.2
    • Donations via PayPal: by Tips and Tricks HQ, Johan Steen – 1.9.11
    • Relevanssi: by Mikko Saari – 4.27.0
    • Wordfence Assistant: by Wordfence – 1.0.10
    • WP Force SSL: by WebFactory Ltd – 1.68
    • MailPoet 2: by MailPoet – 2.22

    Sending Configuration

    Connection to MailPoet Sending Service

    • Enabled: no
    • Reachable: yes
    • Ping response: 200 HTTP status code
    • API key state: check_error
    • Premium key state: check_error

    Task Scheduler / Cron

    Action Scheduler Status

    • Storage type: DBStore
    • Next trigger run: May 15, 2026 9:41 pm
    • Last trigger run: May 15, 2026 9:39 pm
    • Last worker run: May 15, 2026 9:39 pm

    Sending Queue

    • Status: running
    • Started at: May 12, 2026 11:05 pm
    • Sent emails: 0
    • Retry attempt: none
    • Retry at: unknown
    • Error: none
    • Total completed tasks: 28
    • Total running tasks: 0
    • Total paused tasks: 0
    • Total cancelled tasks: 0
    • Total scheduled tasks: 0

    Data Inconsistency

    • Orphaned sending tasks: 0
    • Orphaned sending task subscribers: 0
    • Sending queue without newsletter: 0
    • Orphaned subscriptions: 0
    • Orphaned links: 0
    • Orphaned newsletter posts: 0 Cron
      Accessible Unknown
      Status running
      Last updated May 15, 2026 9:39 pm
      Last run started May 15, 2026 9:39 pm
      Last run completed May 15, 2026 9:39 pm
      Last seen error none
      Last seen error date unknown
      WP Cron / Action Scheduler Status
      Version 3.9.3
      Storage type DBStore
      Next trigger run May 15, 2026 9:41 pm
      Last trigger run May 15, 2026 9:39 pm
      Last worker run May 15, 2026 9:39 pm
      Sending Queue
      Status running
      Started at May 12, 2026 11:05 pm
      Sent emails 0
      Retry attempt none
      Retry at none
      Error none
      Total completed tasks 28
      Total running tasks 0
      Total paused tasks 0
      Total cancelled tasks 0
      Total scheduled tasks 0
      Scheduled sending tasks
      Id Email Subscriber Priority Scheduled at Updated at Action
      Nothing to show.
      Id Email Subscriber Priority Scheduled at Updated at Action
      Cancelled sending tasks
      Id Email Subscriber Priority Cancelled at Updated at Action
      Nothing to show.
      Id Email Subscriber Priority Cancelled at Updated at Action
      Running sending tasks
      Id Email Subscriber Priority Updated at Action
      Nothing to show.
      Id Email Subscriber Priority Updated at Action
      Paused sending tasks
      Id Email Subscriber Priority Updated at
      Nothing to show.
      Id Email Subscriber Priority Updated at
      Completed sending tasks
      Id Email Subscriber Priority Updated at
      2079 Penn Alps August 19th Concert Multiple subscribers 5 August 15, 2023 10:20 am
      2076 Penn Alps August 19th Concert Press Release Multiple subscribers 5 August 14, 2023 3:28 pm
      2043 Penn Alps August 12th Concert Multiple subscribers 5 August 8, 2023 6:43 pm
      2040 Penn Alps August 12th Concert Press Release Multiple subscribers 5 August 8, 2023 12:04 pm
      2006 Penn Alps August 5th Concert Multiple subscribers 5 August 1, 2023 2:55 pm
      2002 Penn Alps August 5th Concert Press Release Multiple subscribers 5 July 31, 2023 3:48 pm
      1956 Music at Penn Alps Scholarship Press Release Multiple subscribers 5 July 25, 2023 9:58 pm
      1953 Music at Penn Alps Scholarship Press Release Multiple subscribers 5 July 25, 2023 8:06 pm
      1916 BSO at FSU ! Multiple subscribers 5 July 20, 2023 1:46 pm
      1908 Penn Alps July 22 Concert Multiple subscribers 5 July 18, 2023 11:59 am
      1905 Penn Alps July 22 Concert Press Release Multiple subscribers 5 July 16, 2023 4:27 pm
      1867 Penn Alps July 15 Concert Announcement Multiple subscribers 5 July 11, 2023 11:08 am
      1864 Penn Alps July 15 Concert Press Release Multiple subscribers 5 July 9, 2023 9:20 pm
      1794 Penn Alps July 1 Concert Multiple subscribers 5 June 27, 2023 3:41 pm
      1791 Penn Alps July 1 Concert Press Release [corrected] Multiple subscribers 5 June 26, 2023 11:57 am
      1737 Music at Penn Alps June 24 Concert Multiple subscribers 5 June 21, 2023 10:59 am
      1734 Music at Penn Alps June 24 Concert Press Release Multiple subscribers 5 June 19, 2023 11:10 am
      411 Music at Penn Alps Suggests: Sept 8, 8pm, Albino Mbie Multiple subscribers 5 September 4, 2022 8:06 pm
      404 Music at Penn Alps Suggests: Sept 7 & 8 Violin/Piano Recitals Multiple subscribers 5 September 3, 2022 8:42 pm
      368 Music at Penn Alps August 27 Concert Reminder Multiple subscribers 5 August 26, 2022 6:41 pm

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