Maybe we need a new Webmaster, rather than site admin? New to this.
Just to clarify are you looking for a person to fill that role for your organization, or is something wrong with the admin account on your website?
No, we can handle the job; just need to know how to take control of the WordPress project. Thanks anyway.
Oh ok. Well, I’m not sure if this is the “correct” solution to your problem, but you could change the role of an existing user from phpmyadmin. Make them an administrator and then they would regain access to the admin role, allowing you to modify the previous administrator role.
To do that, if you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in your hosting account’s panel), go to the _users table and find the row for your user_login . Note the ID of this row. Now, go to the _usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:
a:1:{s:13:"administrator";b:1;}
