Plugin Support
Shawn
(@shawnogordo)
I didn’t have any trouble loading your podcast feed URL in Google Chrome. It also validated just fine in the Podbase validator. What exactly is the error you’re receiving from Podcasts Connect?
By default, PowerPress takes over the WordPress slug /podcast. If you’d like to try and get the slug back, this page has some instructions that may help:
https://create.blubrry.com/resources/powerpress/advanced-tools-and-options/disabling-powerpress/
Thread Starter
qvyang
(@qvyang)
Hi Shawn,
Thank you so much for your help! I’ve fixed the category issue.
For Podcasts Connect, the error message says: Can’t read your feed
Thread Starter
qvyang
(@qvyang)
OK, after a google search I found this:
https://www.seriouslysimplepodcasting.com/doc/itunes-cant-read-feed/
Basically, iTunes does not support SSL certificates provided by Let’s Encrypt. I have Let’s Encrypt SSL certificate installed on my site. I guess this is why my feed doesn’t work even though I’m submitting an http url.
Thread Starter
qvyang
(@qvyang)
I just validated my feed:
https://validator.w3.org/feed/check.cgi?url=http%3A%2F%2Fwww.chinesetalkeze.com%2Ffeed%2Fpodcast%2F
Looks like my feed doesn’t validate. Not sure how to fix this though. I’m configuring my feed in Blubrry Powerpress. Any idea?
validator.w3.org as well as feedvalidator.org are not up to date as validators for podcast feeds. You will receive errors from these services if you run a podcast feed that includes the latest iTunes and other podcast tags. Also both of these validators do not support secure https:// feeds.
I checked your feed with our internal feed validator, I discovered that you are using cloudflare. Currently it is setup to block HTTP HEAD requests, which is required for iTunes. You can either disable what ever security option is causing this in CloudFlare, or stop using CloudFlare all together. Alternatively you could use a service such as feedburner to host your podcast feed, though I do not recommend it.
As far as http://chinesetalkeze.com/podcast being a page instead of your podcast, please read this page: https://create.blubrry.com/resources/powerpress/advanced-tools-and-options/disabling-powerpress/ This page explains what is happening and gives you a couple options how to deal with the slug name being used for both a page and a podcast feed.
Thanks,
Angelo
Thread Starter
qvyang
(@qvyang)
Thank you Angelo! Now I understand. My podcast is hosted with Podbean, which provides me with a feed. I think I’ll just use that one for now then. The only drawback is that I need to post on both my WordPress site and on Podbean.
I’ve already updated my category name to something else and it’s working fine now. 🙂
