Need help

  • samuelskidmore

    (@samuelskidmore)


    6 years, 1 month ago

    So for some reason, I cleared the data ie points from the plugin dashboard, but now all my ranks have gone, it says

    All (12) | Published (12)
    Filter by date

    and normally lists them underneath, but this doesn’t show anything.

    Not sure if clearing caused the problem or changing them for the points are different criteria for rank done this.

    Please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years ago

    Hi @samuelskidmore,
    Thanks for using myCred, have you removed the Point type or the log?

    Thread Starter samuelskidmore

    (@samuelskidmore)

    6 years ago

    Yes, I found out I deleted the badges, so it’s working as I just added them again, assume it just keeps the only ones but not active.

    thank you very much for the response!

    wpexpertssupportteam

    (@wpexpertssupportteam)

    6 years ago

    Hi @samuelskidmore,
    Its good to hear that your issue is resolved if you need assistance with anything else please feel free to ask.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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