need help

  • ax231

    (@ax231)


    7 years, 4 months ago

    Hi guys

    We have problem with the wp_email automatic . this only happens when we install another plugin for HTML emails / wp better emails or email templates . if only the wp_simple email is installed , it sends only the correct email and 1 email per operation as soon we install another plugin, it sends 2 emails per operation, one correct and one extra titled no subject and it comes from noreply@domain.com

    Beside the correct automated emails that an user should receive when making an operation on our website , they also receive an empty email from noreply@ourdomain.com
    I was wondering why is this ? we have setup the automatic email to be from support@domain.com, everything is good, but they received this empty email along with the correct emails. the title is no subject and the email is empty

    any idea how to solve this ?

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