I need to know more about your configuration. Please go to the Global Settings tab. Then copy everything after “Server/Install Info” in your reply.
That will help me to start to debug. I may need more info after that.
Bob
Sure. I’ll do t right now.
Server Check:
Server Type: Apache
Operating System: Linux
PHP Version: 5.3.24
fopen setting is ON
PHP Magic Quotes is ON
WordPress Check:
Wordpress Version: 4.2.3
URL: http://crossfit-860.com
Charset: UTF-8
Database/Column Check:
MySQL Database Server Version: 5.0.96-log
Charset (DB_CHARSET): utf8
Collation (DB_COLLATE):
Collation encoding: utf8_general_ci
Table Check:
$wpdb->base_prefix: wp_
$wpdb->prefix: wp_
Table Name: wp_wp_topbar_data
Number of rows in databse: 2
WP-TopBar internal db version: 5.09
Options Check:
Plugin is not using the original Options (wptbAdminOptions)
Plugin is using the DB Options (wptb_db_version)
Plugin is using the Global Options (wptb_global_options)
Plugin is not using the Network Options (wptb_network_global_options)
Time Check:
Server Timezone: UTC
Current Time: 07/31/2015 08:47
Current Time (GMT): 07/31/2015 12:47
WordPress GMT Offset: -4
Multisite Check:
Multisite: No
Hope that helps!
Thanks!
OK — your PHP Magic Quotes is turned ON. Can you try disabling them by turning them OFF?
http://php.net/manual/en/security.magicquotes.disabling.php
http://aaroncameron.net/article.html?aID=59
I will need a few days to setup a server without it and see if the plugin code needs to change.
Bob
There seems to be a problem in PHP 5.3. The plugin works with PHP 5.6 and Magic Quotes On. It has issues in 5.3 and Magic Quotes On.
Is it possible to upgrade your server to PHP 5.6? OR Turn “Off” Magic Quotes?
I am coding a way for the plugin to handle PHP 5.3, but it will take me at least week to get that done and fully tested. (My first quick fixed failed miserably).
Let me know,
Bob
I can ask the hosting provider and see what happens. I’ll do it after work, so I’ll update tonight.
Thanks for looking into it!
I just checked your site and it looks like it is working now with an apostrophe.
Is that correct? Can we close this ticket?
Sorry, no. It’s still the same. I just changed it back and it’s still the same. I put in a ticket with godaddy, but they haven’t gotten back to me yet.
Sorry.
See this to change your PHP version on godaddy:
https://www.godaddy.com/help/view-or-change-your-php-version-3937
See this to disable magic quotes on godaddy:
https://www.godaddy.com/help/disable-magic-quotes-8383
It seems the version of PHP you are on has some sort of edge case defect that I’ve spent several hours trying to code around and cannot get it sorted out (and not break PHP 4.4+ and PHP 5).
Let me know if the above links help.
Ok, thanks. I’ll get with my client about changing that.
Thank you so much for all your hard work.
Going to rate your plugin right now.