My Site Crashed After Plugin Update

  • Resolved baumgaertneranita

    (@baumgaertneranita)


    8 years, 1 month ago

    I just updated the plugins on my page which made the frontend and backend crash… I do not have any login data for ftp so I cannot access it via there. What do I do now? :O

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • nathankillam

    (@nathankillam)

    8 years, 1 month ago

    Hey, I just had the same thing happen to me yesterday, and I’m still searching for answers! Hopefully someone can help us both with this!

    The page I need help with is: http://nathankillam.com

    pramadiputra

    (@pramadiputra)

    8 years, 1 month ago

    Hi,

    What you suppose to do now is to get your ftp account from your web hosting, you can ask your hosting provider for the ftp account, they will help you.

    After you get your ftp account, access your plugins directory: yoursite/wp-content/plugins/

    and try to rename each plugin folder or a plugin that you think breaks your site

    Thread Starter baumgaertneranita

    (@baumgaertneranita)

    8 years, 1 month ago

    Hello,

    thanks, I managed to get a hold of the ftp login and could fix it by renaming the plugin 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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