My plugin does not work anymore :(

  • Resolved nyainacarine

    (@nyainacarine)


    1 year, 1 month ago

    Hi! I love using this plugin since I started my website but for some reasons, my plugin does not work anymore. It does work on existing pages that I translated before. But now, I want to create a new page and translate it but it just doesn’t work. I use Flatsome theme.

    How can I fix that issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    1 year, 1 month ago

    Hello there,

    Thank you for reaching us!

    Would you be able to share with me a screencast of the issue so I can check what is really happening there?

    I need these details in order to understand where is the issue and how I can solve it for you.

    Let me know about this!

    Kind Regards,

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    1 year ago

    Hello there,

    Since 5 days have already passed without getting any replies from your side, I will consider this thread as solved and mark it as “Resolved”.

    If there’s anything else, please let me know!

    Kind Regards,

    Thread Starter nyainacarine

    (@nyainacarine)

    1 year ago

    Hello Anghel,

    Thank you so much for getting back to me and sorry for the late reply. I have not seen your first answer.

    So, the problem is not resolved yet. When I click on Translate page, nothing happens but a blank page. Even if I wait or refresh it, it stays the same.

    I am sorry but I dont have any button to upload files, I dont know whats wrong.

    Thanks,

    Carine

Viewing 3 replies - 1 through 3 (of 3 total)

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