My discounts stopped working

  • Resolved Sewing Geek Pattern

    (@sewing-geek-pattern)


    9 years ago

    Hi, I had a couple of deals all set up that I would turn on when I wanted to have sales. None of them work now. I’m not sure if it’s the new woocommerce update or the new wordpress update. All I want is to have a simple buy one, get one free sale with the cheapest item in the cart being the free one. No limit on how many deals in the cart (i.e. if you put 4 items in the cart you get 2 free). Can you please help me with this? I have looked over all of the examples and tried a few but none of the buy one get one or cheapest/ most expensive item deals work at all. I did check to make sure and a simple cart 50% discount worked. The issue seems to be with the buy one get one type of deals. Thank you for your time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author vark

    (@vark)

    9 years ago

    Hi,
    Glad to help. Sounds like a rule setup issue.

    I’ll need the following:

    (*) a precise summary of the rule in words, just like this example:
    “Buy 3 of category X, get a discount on all category x purchase(s)”

    (*) a full, complete screenprint of the rule , top to bottom
    – (please send as a FILE attachment, and not pasted into the body of the email)

    (*) your System Report:
    – Go into wp-admin, select Woocommerce->System Status .
    – Click button ‘Get System Report’ at top of page.
    – Click button ‘Copy for Support’.
    – Paste into a return email to me.

    If you’d like to, you can contact me at https://www.varktech.com/support/ to carry on the conversation.

    Best,
    Vark

    Plugin Author vark

    (@vark)

    9 years ago

    Seems to have been a rule setup issue…

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: vark
  • Last activity: 9 years ago
  • Status: resolved