• Resolved riderperformance

    (@riderperformance)


    I am in the process of building a new site and have just installed and configured MxChat Pro. I am using Gemini Notebook (NotebookLM) to breakdown PDF’s, Wiki’s, notes and URL’s, pertaining to a specific product line, into markdown files, which are then sorted into Obsidian on my computer. I then need to transfer the markdown files into MxChat Pro. As a test, I tried this process using a 26KB .md file. MxChat has been processing that relatively small file for over 45 minutes. The WordPress site is on a Hostinger Business Account if that makes any difference. I was following the onboarding step by step, with the 4th step being to try uploading something to the knowledge base.

    My questions:
    1) Should I be skipping the .md creation and just upload .pdf files instead? Is there a preferred file type besides WordPress Content?
    2) How long does it usually take for the system to extract and index a file this size? I’m waiting patiently, but am getting concerned that something is stuck.

    The page I need help with: [log in to see the link]

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  • Plugin Support m4xw3ll

    (@m4xw3ll)

    Hi @riderperformance,

    Apologies for any confusion, but the WordPress directory does not allow me to provide support for MxChat Pro customers here. You will need to contact me via the website and I will respond right away! Simply open MxChat on my website and say “Contact Us” and copy and paste this info and I’ll help you get it all aligned and setup.

    Thanks,

    Maxwell

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