Multisite credential issue

  • Resolved melshrub5

    (@melshrub5)


    6 days, 3 hours ago

    I installed this plugin on my local dev environment, where I have a multisite setup, and I can access it as a Super Admin on my root-level site. But when I activate the plugin on a sub site, or even as a network activation, I cannot access the tool. On my root site, I set the permissions to include Super Admin, so that is already done. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter melshrub5

    (@melshrub5)

    6 days, 3 hours ago

    Also, I checked the box to use my network settings for the sub site I am trying to use it on.

    Plugin Author Steven Ayers

    (@stevenayers63)

    6 days, 2 hours ago

    @melshrub5,

    We specifically built Fix Alt Text for a multisite environment as we use it ourselves. Does your user account also have any other roles? If not, try adding the Administrator role to your user for that subsite and see if that makes a difference.

    Please let me know what you discover.

    -Steven

    Thread Starter melshrub5

    (@melshrub5)

    5 days, 4 hours ago

    Ah, I see. Super Admins won’t have access unless they also have another role, like Administrator. I added that Role, and I can now view the plugin dashboard. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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