Multisite 404 error

Hi,

I’ve had a blog at http://www.thepostmansknock.com for a few months now. I decided to create a new site and operate it under the Multisite framework. I set the wildcard DNS subdomain and installed the multisite system; however, I can’t access the child site at all.

My host is Bluehost. I talked to them and they told me it’s not a server issue.

Here is what my .htaccess looks like (the big bulk of it is for W3Cache:

<IfModule mod_rewrite.c>
	RewriteEngine On
	RewriteCond %{HTTP_HOST} ^thepostmansknock.com$ [NC]
	RewriteRule ^(.*)$ http://www.thepostmansknock.com/$1 [R=301,L]
</IfModule>

# Use PHP5 Single php.ini as default
AddHandler application/x-httpd-php5s .php
DirectoryIndex index.php index.html index.htm default.htm

ErrorDocument 404 /?p=404
ErrorDocument 403 /?p=404

Redirect 301 /how-to-create-watercolor-flowers-tutorial http://www.thepostmansknock.com/how-to-create-watercolor-flowers-tutorial-plus-a-gorgeous-giveaway
Redirect 301 /about http://www.thepostmansknock.com

# BEGIN W3TC Browser Cache
<IfModule mod_mime.c>
    AddType text/css .css
    AddType text/x-component .htc
    AddType application/x-javascript .js
    AddType application/javascript .js2
    AddType text/javascript .js3
    AddType text/x-js .js4
    AddType text/html .html .htm
    AddType text/richtext .rtf .rtx
    AddType image/svg+xml .svg .svgz
    AddType text/plain .txt
    AddType text/xsd .xsd
    AddType text/xsl .xsl
    AddType text/xml .xml
    AddType video/asf .asf .asx .wax .wmv .wmx
    AddType video/avi .avi
    AddType image/bmp .bmp
    AddType application/java .class
    AddType video/divx .divx
    AddType application/msword .doc .docx
    AddType application/vnd.ms-fontobject .eot
    AddType application/x-msdownload .exe
    AddType image/gif .gif
    AddType application/x-gzip .gz .gzip
    AddType image/x-icon .ico
    AddType image/jpeg .jpg .jpeg .jpe
    AddType application/json .json
    AddType application/vnd.ms-access .mdb
    AddType audio/midi .mid .midi
    AddType video/quicktime .mov .qt
    AddType audio/mpeg .mp3 .m4a
    AddType video/mp4 .mp4 .m4v
    AddType video/mpeg .mpeg .mpg .mpe
    AddType application/vnd.ms-project .mpp
    AddType application/x-font-otf .otf
    AddType application/vnd.oasis.opendocument.database .odb
    AddType application/vnd.oasis.opendocument.chart .odc
    AddType application/vnd.oasis.opendocument.formula .odf
    AddType application/vnd.oasis.opendocument.graphics .odg
    AddType application/vnd.oasis.opendocument.presentation .odp
    AddType application/vnd.oasis.opendocument.spreadsheet .ods
    AddType application/vnd.oasis.opendocument.text .odt
    AddType audio/ogg .ogg
    AddType application/pdf .pdf
    AddType image/png .png
    AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx
    AddType audio/x-realaudio .ra .ram
    AddType application/x-shockwave-flash .swf
    AddType application/x-tar .tar
    AddType image/tiff .tif .tiff
    AddType application/x-font-ttf .ttf .ttc
    AddType audio/wav .wav
    AddType audio/wma .wma
    AddType application/vnd.ms-write .wri
    AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw
    AddType application/zip .zip
</IfModule>
<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType text/css A691200
    ExpiresByType text/x-component A691200
    ExpiresByType application/x-javascript A691200
    ExpiresByType application/javascript A691200
    ExpiresByType text/javascript A691200
    ExpiresByType text/x-js A691200
    ExpiresByType text/html A691200
    ExpiresByType text/richtext A691200
    ExpiresByType image/svg+xml A691200
    ExpiresByType text/plain A691200
    ExpiresByType text/xsd A691200
    ExpiresByType text/xsl A691200
    ExpiresByType text/xml A691200
    ExpiresByType video/asf A691200
    ExpiresByType video/avi A691200
    ExpiresByType image/bmp A691200
    ExpiresByType application/java A691200
    ExpiresByType video/divx A691200
    ExpiresByType application/msword A691200
    ExpiresByType application/vnd.ms-fontobject A691200
    ExpiresByType application/x-msdownload A691200
    ExpiresByType image/gif A691200
    ExpiresByType application/x-gzip A691200
    ExpiresByType image/x-icon A691200
    ExpiresByType image/jpeg A691200
    ExpiresByType application/json A691200
    ExpiresByType application/vnd.ms-access A691200
    ExpiresByType audio/midi A691200
    ExpiresByType video/quicktime A691200
    ExpiresByType audio/mpeg A691200
    ExpiresByType video/mp4 A691200
    ExpiresByType video/mpeg A691200
    ExpiresByType application/vnd.ms-project A691200
    ExpiresByType application/x-font-otf A691200
    ExpiresByType application/vnd.oasis.opendocument.database A691200
    ExpiresByType application/vnd.oasis.opendocument.chart A691200
    ExpiresByType application/vnd.oasis.opendocument.formula A691200
    ExpiresByType application/vnd.oasis.opendocument.graphics A691200
    ExpiresByType application/vnd.oasis.opendocument.presentation A691200
    ExpiresByType application/vnd.oasis.opendocument.spreadsheet A691200
    ExpiresByType application/vnd.oasis.opendocument.text A691200
    ExpiresByType audio/ogg A691200
    ExpiresByType application/pdf A691200
    ExpiresByType image/png A691200
    ExpiresByType application/vnd.ms-powerpoint A691200
    ExpiresByType audio/x-realaudio A691200
    ExpiresByType image/svg+xml A691200
    ExpiresByType application/x-shockwave-flash A691200
    ExpiresByType application/x-tar A691200
    ExpiresByType image/tiff A691200
    ExpiresByType application/x-font-ttf A691200
    ExpiresByType audio/wav A691200
    ExpiresByType audio/wma A691200
    ExpiresByType application/vnd.ms-write A691200
    ExpiresByType application/vnd.ms-excel A691200
    ExpiresByType application/zip A691200
</IfModule>
<IfModule mod_deflate.c>
    <IfModule mod_headers.c>
        Header append Vary User-Agent env=!dont-vary
    </IfModule>
        AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
    <IfModule mod_mime.c>
        # DEFLATE by extension
        AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
</IfModule>
<FilesMatch "\.(css|htc|js|js2|js3|js4|CSS|HTC|JS|JS2|JS3|JS4)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header unset Set-Cookie
         Header set X-Powered-By "W3 Total Cache/0.9.2.8"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.9.2.8"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header unset Set-Cookie
         Header set X-Powered-By "W3 Total Cache/0.9.2.8"
    </IfModule>
</FilesMatch>
# END W3TC Browser Cache

# BEGIN WordPress
<IfModule mod_rewrite.c>
	RewriteEngine On
	RewriteBase /
	RewriteRule ^index\.php$ - [L]

	# add a trailing slash to /wp-admin
	RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

	RewriteCond %{REQUEST_FILENAME} -f [OR]
	RewriteCond %{REQUEST_FILENAME} -d
	RewriteRule ^ - [L]
	RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
	RewriteRule ^(.*\.php)$ $1 [L]
	RewriteRule . index.php [L]
</IfModule>
# END WordPress

The relevant part of wp-config.php looks like this:

/* Multisite */
define('WP_ALLOW_MULTISITE', true);
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', true);
define('DOMAIN_CURRENT_SITE', 'www.thepostmansknock.com');
define('PATH_CURRENT_SITE', '/');
define('SITE_ID_CURRENT_SITE', 1);
define('BLOG_ID_CURRENT_SITE', 1);

Like I said, Bluehost told me that the issue was not their servers. They didn’t change anything at all and just said they couldn’t help me. I don’t know if I should believe them though. The lady I spoke to said that my issue could be that I wrote /* WordPress Multisite */ instead of /* Multisite */ at the beginning of the code (really).

If Bluehost is right, and everything on their end is fine, do you have any other ideas on what could be causing this? Do you see anything wrong with my files?

I couldn’t access my site without typing www. in the address bar, it would just redirect me to the login page. I added a redirect rule at the beginning of .htaccess and I wonder if this could be causing the issue.

Any help is welcome! Thanks!

Lindsey