Multiple issues after installing WooCommerce

  • Resolved jessieroeface

    (@jessieroeface)


    6 years, 11 months ago

    Hi all,

    I just installed woocommerce and am a non-coder, I built my site with Elementor. I changed the theme to Woo’s Storefront and the rest of the website (homepage etc) still shows as I built it in Elementor (Yay good news) BUT I have loads of issues with the WooCommerce shop…

    1 – The slug for the shop is shop-3… I can’t change it to just ‘shop’. There are no pages in the bin/trash and Ive not had a shop before so I don’t understand why I can’t change this slug.

    2 – In the permalinks section, it will only allow me to select ‘custom’ in the shop section.. if I try to select anything else, when I hit save it jumps back to custom.

    3 – On the shop homepage, if I select for it to display products only or products and categories, it only shows the categories. It shows that there are 42 items in that category but if you click on it, it shows nothing… so basically no products will show anywhere and I don’t know why.

    4 – I cannot figure out how to set the type of product. These are digital downloads of the photo and I don’t know how to set them as that. I uploaded them using the woo photography extension so it bulk uploads. The only way to then edit them to being ‘downloadable’ items is to edit one by one (simple product>downloadable)and I have HUNDREDS of images to upload!

    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joy

    (@joyously)

    6 years, 11 months ago

    You really should ask one question per post here.
    For 1 and 2, you should ask at the woocommerce plugin support forum.
    For 3, it sounds like a Storefront theme question, so find that forum.
    For 4, it could be woocommerce or the photography extension you used.

    Thread Starter jessieroeface

    (@jessieroeface)

    6 years, 11 months ago

    Sorry I’ve done the wrong thing but as a new user and new to code, these things are complicated to understand who to go to for what. I’ve now spoken to their support.

Viewing 2 replies - 1 through 2 (of 2 total)

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