Hello @islamnaj,
Thanks for reaching out!
When you have some time, could you please recheck the website URL? I tired to open the URl and I’m getting “www.hayyak.ae’s server IP address could not be found.” error message.
In the meantime, please try adding following CSS and let us know how it goes:
.wpforms-container input[type=checkbox] {
-webkit-appearance: checkbox !important;
-moz-appearance: checkbox !important;
appearance: checkbox !important;
}
And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.
Hope this helps!
I’m so sorry for that error, I just fixed the site issue, now you can check it.
And I tried the solution you provided to me and unfortunately it didn’t work.
Thanks for your help.
@prashantrai .. Kindly help me here please
Hello @islamnaj,
I apologize for the late response to your post.
Please try adding following CSS code and see how it goes:
div.wpforms-container-full .wpforms-form input[type=checkbox],
div.wpforms-container-full .wpforms-form input[type=radio] {
opacity: 1 !important;
}
Thanks!
Hello @prashantrai and thanks for you efforts to help me
Unfortunately, I tried to add the new css code and it’s also not working, I’m not sure but will reinstalling the plugin help solving the problem?
and again, thanks a lot for the help you are giving.
@prashantrai I tried to reinstall the plugin and still facing the same problem, I added some checkboxes and they also have the same problem, UNCHECKABLE! ..
@prashantrai I’m using Avada theme and the problem doesn’t occur when I’m in preview mode, only when the form is in avada tabs
Hello @islamnaj,
I apologize for the late response to your support request.
It looks like there might be a conflict between the forms and the site theme or another plugin. To troubleshoot this, please try the steps described in our detailed guide on how to test for plugin/theme conflicts.
Hope this helps!
