Multiple admin pages not loading

  • wonderland32

    (@wonderland32)


    1 day, 14 hours ago

    Hi,

    I’ve had everything functional for over a year, but now I’m getting the ‘oops something went wrong’ message on these admin pages:
    Home → error
    Customers → error
    Extensions → error
    Payments → error, incl. all sub menus
    Analytics → error, incl. all sub menus
    Marketing → error, except for coupons sub menu

    I’ve updated my WordPress and all plugins. My theme is Hello Elementor.

    I’ve tried deactivating my plugins one by one, and every time clearing website cache. Including the Google Site Kit plugin and the Woocommerce for Google plugin.

    I looked at Console, which also after clearing cache shows error that includes:
    – ‘TypeError: n[e] is not a function’, coming from woocommerce/assets/client/admin/app/index.js
    – ‘It’s possible that you are loading beacon script multiple times’. This is in the cdn.sift.com folder.

    I’ve tried the health/troubleshooting plugin, but honestly couldn’t make any sense of it. Troubleshooting mode doesn’t include Woocommerce plugins.

    Below is the status report, hopefully the issue is fixable on my end. Thanks in advance.

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 11.0.1
    Action Scheduler Version: ✔ 4.0.0
    Log Directory Writable: ✔
    WP Version: 7.0.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    WP Environment Type: production
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 6.1.171-hcl x86_64
    PHP Version: 8.2.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 20000
    cURL Version: 7.74.0
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 8.0.36-28
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 157
    custom_css: 1
    elementor_library: 20
    mailpoet_page: 1
    nav_menu_item: 6
    oembed_cache: 5
    page: 37
    post: 1
    product: 25
    product_variation: 101
    revision: 1499
    shop_coupon: 3
    shop_order_placehold: 72
    wp_font_face: 36
    wp_font_family: 12
    wp_global_styles: 2
    wp_navigation: 1
    wpcode: 15

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (18) ###

    Elementor Pro: by Elementor.com – 4.2.1
    Elementor: by Elementor.com – 4.2.2
    Folders: by Premio – 3.1.9
    Google for WooCommerce: by WooCommerce – 3.9.0
    Site Kit by Google: by Google – 1.185.0
    WPCode Lite: by WPCode – 2.3.8
    Printful Integration for WooCommerce: by Printful – 2.2.12
    Quiz Maker: by Quiz Maker team – 8.8.0.100
    Really Simple Security: by Really Simple Security – 9.7.0
    Redirection: by John Godley – 5.9.0
    WooPayments: by WooCommerce – 11.0.0
    WooCommerce PayPal Payments: by PayPal – 4.1.2
    WooCommerce Tax: by WooCommerce – 3.6.12
    WooCommerce: by Automattic – 11.0.1
    WP Mail SMTP: by WP Mail SMTP – 4.9.0
    WPC Name Your Price for WooCommerce: by WPClever – 2.2.5
    WPForms Lite: by WPForms – 2.0.0.4
    WPvivid Backup Plugin: by WPvivid Backup & Migration – 0.9.132

    ### Inactive Plugins (1) ###

    Stripe Tax - Sales tax automation for WooCommerce: by  – 2.0.5

    ### Must Use Plugins (3) ###

    Elementor Safe Mode: by Elementor.com – 1.0.0
    Ensure admin user isn't deleted: by  – 1.0
    WP CLI Login Command Server: by Evan Mattson – 1.3

    ### Settings ###

    Force SSL: –
    Currency: USD ($)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature enabled: ✔
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    email_improvements
    blueprint
    point_of_sale
    push_notifications
    custom_order_tables


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 936 KB

    ### WC Pages ###

    Shop base: #609 - /shop/
    Cart: #259 - /cart/ -  Contains the [woocommerce_cart] shortcode
    Checkout: #260 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: ❌ Page not set
    Terms and conditions: #903 - /terms-conditions/

    ### Theme ###

    Name: Hello Elementor
    Version: 3.4.9
    Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Override: wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php ❌ Version header is missing. The core version is 11.0.0

    ### WooPayments ###

    Version: 11.0.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 240031778
    Account ID: acct_1QXVzTCRuR8yZNpl
    Payment Gateway: Enabled
    Test Mode: Disabled
    Dev Mode: Disabled
    Enabled APMs: card,bancontact,ideal
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Disabled
    Auth and Capture: Disabled
    Support Phone: +32476999999
    Documents: Enabled
    Logging: Enabled

    ### WooCommerce PayPal Payments ###

    Onboarded: ✔
    Branded only: –
    Shop country code: BE
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: –
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: ✔
    Reference Transactions: ✔
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled
    PayPal Shipping Callback: –
    Apple Pay: –
    Google Pay: –
    Fastlane: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    analytics-scheduled-import
    experimental-iapi-mini-cart
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    minified-js
    settings-ui
    rest-api-v4
    order-detail-redesign
    product-variations-classic-redesign

    Daily Cron: ✔ Next scheduled: 2026-08-13 20:47:48 +00:00
    Options: ✔
    Notes: 158
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 17
    Oldest: -0001-11-30 00:00:00 +0000
    Newest: -0001-11-30 00:00:00 +0000

    Complete: 1,946
    Oldest: 2026-07-13 12:39:14 +0000
    Newest: 2026-08-13 14:55:42 +0000

    Failed: 1
    Oldest: 2026-06-28 00:33:58 +0000
    Newest: 2026-06-28 00:33:58 +0000

    Pending: 24
    Oldest: 2026-08-13 15:55:42 +0000
    Newest: 2026-08-16 12:25:28 +0000


    ### Status report information ###

    Generated at: 2026-08-13 15:09:27 +00:00
Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    23 hours, 23 minutes ago

    Hi @wonderland32!

    Thanks for sharing all these details, including the troubleshooting steps you’ve already tried and the console errors.

    The TypeError: n[e] is not a function error coming from woocommerce/assets/client/admin/app/index.js is particularly useful, as it suggests that something is interfering with the WooCommerce Admin JavaScript. Since several WooCommerce admin sections are affected, this could be related to a JavaScript conflict, cached/combined assets, or another plugin/service injecting scripts into the admin area.

    Since you mentioned that you’ve already tried deactivating the plugins one by one, could you please confirm whether you also deactivated Elementor and Elementor Pro during this test?

    Also, could you please confirm whether you tested the site with all plugins deactivated except WooCommerce, while temporarily switching the theme to a default theme such as Twenty Twenty-Five?

    If you haven’t performed this complete conflict test yet, could you please try it and then check whether the same issue occurs on the WooCommerce admin pages?

    If the issue still occurs with only WooCommerce active and Twenty Twenty-Five enabled, could you please share the relevant error logs from WooCommerce → Status → Logs?

    You can copy the relevant log contents to Pastebin and share the generated link with us. When creating the Pastebin, please enable the “Burn after read” option so the log information is automatically removed after it has been viewed.

    This will help us determine whether the issue is coming from a plugin/theme conflict or from another underlying problem.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.