• Resolved jainaorestes

    (@jainaorestes)


    I am using razor pay as payment method in woocommerce site.

    Orders paid using razorpay giving multiple order confirmation mails to admin.For cash on delivery, no issue is there.when choosing cash on Delivery, one only order confirmation mail is sending for an order.But when using payment method, Multiple email notification.What will be the issue?

Viewing 8 replies - 1 through 8 (of 8 total)
  • @jainaorestes

    For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:

    System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).`

    Thread Starter jainaorestes

    (@jainaorestes)

    
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    ### Action Scheduler ###
    
    Complete: 34,845
    Oldest: 2021-12-01 03:05:33 +0000
    Newest: 2021-12-31 09:34:39 +0000
    
    Pending: 19
    Oldest: 2021-12-31 09:37:29 +0000
    Newest: 2022-01-07 03:54:38 +0000
    
    ### Status report information ###
    
    Generated at: 2021-12-31 15:04:56 +05:30
    
    Thread Starter jainaorestes

    (@jainaorestes)

    can you please help

    Hi @jainaorestes

    As the issue is directly related to the Razorpay for WooCommerce plugin,
    the Razorpay support team is best placed to detect the cause of this behavior. To get assistance from the concerned team please submit a ticket here: https://wordpress.org/support/plugin/woo-razorpay/

    Thread Starter jainaorestes

    (@jainaorestes)

    Thanks

    Thanks.

    If you have any further questions, I recommend creating a new thread since this one is already resolved.

    Thread Starter jainaorestes

    (@jainaorestes)

    I can’t create a topic with this issue.it is saying duplicate in this https://wordpress.org/support/plugin/woo-razorpay/

    Hello,

    Be sure to visit the forum URL, you will be able to create a new thread:


    Link to image: https://snipboard.io/GXy65f.jpg

    If the request is duplicated, someone will reply in the newest thread since this one is already closed.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘multiple admin order confirmation mail when using razor pay payment method’ is closed to new replies.