move to trash

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    7 years, 4 months ago

    Howdy!

    Can you try reloading the page, then try again? That error can happen if you’re trying to delete a lot of products at one time.

    Thread Starter marouaneelmridi

    (@marouaneelmridi)

    7 years, 4 months ago

    when i try to delete a lot of products it happen ,
    I tried to delete one by one … its okey but it takes time .

    thanks Bro

    lausianne

    (@lausianne)

    7 years, 3 months ago

    Hi,

    I get the same error message. Not WooCommerce, but standard posts. Even when just deleting a single post. It happens somewhat randomly, sometimes the error pops up when moving a post to trash, sometimes it doesn’t. There is no difference between the posts (I clone “Hello World” for testing).
    Any idea?

    Thanks!

    EDIT: Another problem that may be related or not: When cloning a post, sometimes two clones appear at once, sometimes only one.

    • This reply was modified 7 years, 3 months ago by lausianne.
    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    7 years, 3 months ago

    Howdy!

    @marouaneelmridi: How many products are you trying to delete at once?

    @lausianne: That sounds like a WordPress and Hosting environment issue. I’d recommend contacting your hosting provider for help with both (deleting posts and also cloning posts).

    lausianne

    (@lausianne)

    7 years, 3 months ago

    Hi @dynamiczach,

    Thanks. I am my own hosting provider, using VPS. There are a few WP sites running without proplems. The VPS is not even close to being overloaded. Sufficient memory, CPU below 10%, near 0 even, most of the time. Deleting a single post does not affect it at all.
    I delete and clone things a lot on other sites, never had this problem. Not on this or any other hosting.
    Is it something specific that I could look at?

    Thank you!

    EDIT: Tested a bit more: on my largest site on the same server, a shop, I created more than a hundred clones of a post and then deleted all of them at once. It got a bit slow eventually, but worked fine.
    On the failing site, cloning and deleting of single posts is very quick and I get the error. So I assume it is either a plugin or it is because of multisite.

    EDIT2: Just to try, I doubled the memory limit for the site to 256MB, no difference. Got other related messages when permanently deleting posts: Either “This item has already been deleted.” or “Sorry, you are not allowed to delete this item.” – The posts do disappear, though, so everything looks alright otherwise.

    • This reply was modified 7 years, 3 months ago by lausianne.
    • This reply was modified 7 years, 3 months ago by lausianne.
    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    7 years, 3 months ago

    Howdy!

    Have both of you tried a full conflict test? If not, I’d recommend that next.

    You can troubleshoot your theme and installed plugins for issues by following the information here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    I’d highly recommend making sure you have a full backup before moving forward, or ideally trying this on a test/staging site.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    7 years, 3 months ago

    Hi @marouaneelmridi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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