• I tried and tried but this plugin, even with jetpack and my host tech support, doesn’t work properly. Lastly, I deleted and re-installed and was brought to a “please connect jetpack” button which when clicked said I was connected >>> now pick a plan. I picked free and was immediately brought back to a “please connect jetpack” button which when clicked said I was connected >>> now pick a plan. I picked free and was immediately brought back to a “please connect jetpack” button which when clicked said I was connected >>> now pick a plan. I picked free and was immediately brought back to…

    I left it at connected and now receive a msg from Jetpack monitor every 15 minutes that Jetpack can’t connect to my site followed by a msg, we can now connect etc, then back to can’t connect… over and over… and who needs this?

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Sorry to hear you run into trouble!

    Can you both use Jetpack’s Debugger module to send us some more information about your site, so we can take a closer look?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

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