Plugin Support
Nick
(@d4d5bh6)
Thank you for reporting this. Where do you see this error message exactly, is it on a publically accessible report?
Thank you for your question! It’s on my Google search console. Does this answer your question? Regards, Fred.
Plugin Support
Nick
(@d4d5bh6)
Do you have a screenshot of it by any chance?
Nick, is the screenshot readable for you, Fred.
Maybe this is better:
file:///Users/crossrefsearch/Documents/Schermafbeelding%202021-07-17%20om%2013.48.57.png
Plugin Support
Nick
(@d4d5bh6)
This seems to be a link to a local file. Please upload it to your media library, and then share the url.
Plugin Support
Nick
(@d4d5bh6)
Ok thank you. And are there any clues that it’s related to our plugin?
I am not sure. I started my WP-journey at the beginning of July. Before that period there were no ‘mobile/unfriendy’-problems (from wp-netherlands to wp-us, different host). What changed is the addition of the tags-cloud in the sidebar. But again: is it the homepage, tags, or something else?
Note: In the screenshot you see the ‘faq-page’. I’ve delete that page but that did not help either.
Plugin Support
Nick
(@d4d5bh6)
Ok it doesn’t seem to be related to our plugin. You can test it be disabling our plugin for a few days, and see if the error is gone in Google Search Console.
I’m not sure which plugin you mean. Please tell me. If it doesn’t solve the existing problem do I have to address this forum again? Thanks, Fred
Plugin Support
Nick
(@d4d5bh6)
Aha, this is the support of this plugin https://wordpress.org/plugins/ultimate-social-media-icons/. It’s not a support forum for general WP issues.
Nick, Thank you for your advice:
‘Ok it doesn’t seem to be related to our plugin. You can test it be disabling our plugin for a few days, and see if the error is gone in Google Search Console’
But I don’t understand the relationship between ‘our plugin’ and my site. Consequently the effect of ‘disabling’ it. Appreciate your answer!
Plugin Support
Nick
(@d4d5bh6)
We run this plugin https://wordpress.org/plugins/ultimate-social-media-icons/. Do you have it installed on your site? Does it appear on your list of plugins?
No, it does not. I will install it!
