Mobile Responsive Issue – Right Padding on iPhone 6 View

  • maryheckmann

    (@maryheckmann)


    10 years, 1 month ago

    I am running WordPress 4.4.2 with Genesis Outreach Pro theme and am running into a mobile compatibility issue I cannot solve.

    When in mobile view, there is padding on the right hand size when I view my website http://www.fumcaustin.org on an iphone 6. I can’t figure out what is causing the padding on the right hand side.

    Genesis support thought it was the Soliloquy plugin. Soliloquy can’t replicate the problem so I am at a loss.

    Appreciate any guidance on how to resolve.

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 1 month ago

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    http://my.studiopress.com/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 1 replies (of 1 total)

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