Mobile problem

  • Resolved maestromike1977

    (@maestromike1977)


    3 years, 9 months ago

    Hi, great plugin! But when I try on different devices I get very different results to what I’m configuring for desktop/tablet/mobile in the plugin:

    – Text appears in a different place on each device / browser
    – The slideshow does not show at all on my iphone 7

    Any help appreciated, thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author averta

    (@averta)

    3 years, 9 months ago

    Dear maestromike1977,
    We are happy you liked Depicter.
    We have checked it and tried to create a similar situation to see the issue.
    But it works just fine. May I ask you to try to check for plugin conflict and deactivate all other plugins to see whether the issue happens again or not?

    Also if you could record a video about your issue or also send us the log file, it can help us to find the issue as well.

    Let us know
    Averta

    Plugin Author averta

    (@averta)

    3 years, 7 months ago

    Hu again,
    Since we could not hear back from you for a long time, we will mark it as resolved so please update us if you still got the issue.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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