Mobile popup is distorted

  • Resolved pankpank

    (@pankpank)


    6 years ago

    You must open the link on your mobile device to see the distortion. I cannot figure out why it’s doing this. The popup looks great on desktop. It looks great viewing the mobile version on desktop. I’ve cleared all cache and am stumped. Can someone please help soon?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Dear @pankpank ,
    Thanks for getting in touch with us.
    We checked the link you sent.

    See, it’s connected to the sizing. Please, set a minimum width for it and test the popup on mobile again. Setting a minimum width should help you with the issue.
    The option can be found from the Dimensions section.

    Let us know if this helps.

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years ago

    Dear @pankpank ,

    How are you today?
    Just wondering whether you saw our previous message.
    Please, let us know if you still need help with this issue.

    Sygoos Support Team

    (@sygnoossupportteam)

    5 years, 12 months ago

    Dear @pankpank ,
    We haven’t heard back from you for 5 days.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Mobile popup is distorted’ is closed to new replies.