mobile not working

  • crither

    (@crither)


    12 years ago

    my first wp powered site mobile feature works great (using jetpack).

    I added another site and the mobile does not work (get a website may be temporarily down or moved….

    I think it is a wp-config.php or htaccess file problem). However not sure how to make the appropriate changes.

    Is there a simple fix for this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years ago

    Did you activate Jetpack on this site?

    Thread Starter crither

    (@crither)

    12 years ago

    Yes I did, and I even tried a few other mobile plugins, but nothing works. The hosting company said they thought the problem was because I have multiple sites using WordPress. However I cant find a solution anywhere.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    12 years ago

    Unlikely. Jetpack’s pretty cool with Multisite, so unless your .htaccess is really customized, it should be fine.

    What’s in yours?

    Moderator James Huff

    (@macmanx)

    12 years ago

    Can you also give us the URL of the broken site?

    Thread Starter crither

    (@crither)

    12 years ago

    the url is
    http://www.chrisrither.com/

    I did not customize the .htaccess at all.

    Moderator James Huff

    (@macmanx)

    12 years ago

    Ok, when a mobile device accesses the site, http://www.chrisrither.com/ is redirected to http://m.chrisrither.com/

    I’m assuming that it them fails because the m.chrisrither.com subdomain doesn’t exist.

    This type of mobile-only redirect is not something that WordPress does on its own. More than likely, you have a plugin providing this redirect, so please double-check your active plugins. It could also be a .htaccess rule, though less likely.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘mobile not working’ is closed to new replies.