Support » Theme: Neve » Mobile Menu Sidebar not clickable

  • Resolved srpoerschke

    (@srpoerschke)


    Hey guys,
    would be great if you could help me out with this issue or at least the direction of the problem origin:

    Problem does not appear on desktop but on mobile devices. The menu shall be opened via a menu icon then. When you click the icon, the sidebar enrolls and shows the menu. But on top of the whole page is a great layer. Neither the menu items nor the “x” button is clickable to navigate or close. Only way to get out is to refresh the page.

    Any ideas?

    Thanks a lot!!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • rodicaelena

    (@rodicaelena)

    Hi @srpoerschke,

    You have some custom css which is interfering with the header causing that issue.
    Can you please remove this and let me know if everything is ok?

    header.header {
    	position: fixed;
    	width: 100%;
    	z-index: 1000;
    }

    Regards,
    Rodica

    srpoerschke

    (@srpoerschke)

    Ahh, that was causing the error – thank you so much for your help!

    Unfortunately this was our way to make the header sticky. But I will try to find another way for the sticky header then.

    Thanks a lot!

    dixer

    (@dixer)

    Hi @rodicaelena
    For me the same issue. When I dont change custom css on – destop menu is ok but on mobile is not clickable (sidebar menu – it looks hovered).
    When I delete custom css “header{…}” there is ok on mobile (sidebar menu) and not ok on desktop.

    How to solve this issue? I can provide more information if you need.

    One more thing: I took a neve-restaurant pre-build theme as my starting point.

    Regards
    Luke

    • This reply was modified 1 month ago by  dixer.
    rodicaelena

    (@rodicaelena)

    Hi @dixer,

    Can you please share your site URL as well so I can check the issue?

    Thank you,
    Rodica

    dixer

    (@dixer)

    Hello 🙂

    https://kabaczek111.nazwa.pl/wordpress/wpn_pierwszainstalacja/

    the whole site is only 3 pages: home, menu, galery.

    I was only playing with custom css to fix the issue, nothing more.

    Hi there.

    I fixed issue that was spoked about a month ago.
    Sad that there was no reaction from you neve support.

    Anyway, I am stuck with a new issue. On mobile, menu that is sticky it won’t hide a transparent background after clicking any menu element.
    See my web page PleaseSeeOnMobileDevice
    Maybe you had this issue reported before and have the answer?

    Regards

    Hello @dixer !
    I got exactly the same problem. How did you manage to fix it?

    Thank you in advance.

Viewing 7 replies - 1 through 7 (of 7 total)
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