Mobile Menu doesn’t open on Android
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Hi there,
The mobile menu dropdown won’t open at all on Android devices. Our website is http://www.intranetconnections.com
Any help would be greatly appreciated!
Thank you
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Hi there,
I’m afraid I don’t have an android device to check on but I don’t see any reason why it would work on other devices and not Android.
Is it a particularly old device or old browser you are using?
Peter
I don’t have an Android device either, but two users have told us that doesn’t work on their phones. So I have been testing on http://www.browserstack.com , it allows you test on all Android devices.
It seems as if the menu doesn’t open on any of them, including Samsung, Google, and LG phones. I have tried testing on a couple of the newest phone versions, with up to date versions of Chrome and Firefox browsers.
It seems to work fine on iOS devices, so I am kind of stumped.
Hi there,
I just signed up for the free trial at browserstack and you can see the issue immediately.
There are 2 big red notifications on the DEVTOOlS tab which when clicked on provide the exact errors:
Uncaught TypeError: Cannot read property ‘prototype’ of undefined
at http://www.intranetconnections.com/:274:20
at dispatch (http://www.intranetconnections.com/wp-includes/js/jquery/jquery.js?ver=1.12.4:3:12444)
at r.handle (http://www.intranetconnections.com/wp-includes/js/jquery/jquery.js?ver=1.12.4:3:9173)Uncaught TypeError: Cannot read property ‘prototype’ of undefined(…) on Line 274 of index
Have you tried deactivating other plugins and your theme to see if it is actually a problem with my plugin and not being caused by something else as it looks like above?
Peter
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