Mobile Language Switcher Button not working

  • Resolved knightwolfbr

    (@knightwolfbr)


    3 years, 7 months ago

    We have a website with 2 languages: English and Spanish. The site is translated and the translations appear correctly. The language switcher is a shortcode in the navigation menu and only shows the opposite language as an option. However, ONLY ON MOBILE, if you tap the button to switch languages, nothing happens. The button works exactly as it should on desktop, in dev tools if you emulate a mobile device, and on tablet.

    I tried checking the “Fix HTML” box under Advanced but it did nothing. Why is this not working?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Denis

    (@sdenis)

    3 years, 7 months ago

    Hello,

    Thank you for writing us!

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test (ideally in a staging environment):

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Cheers,

Viewing 1 replies (of 1 total)

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