Support » Plugins and Hacks » Related Posts by Sovrn » Mobile infinite scroll cannot turn off

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey!

    Are you using the latest version of our plugin? With which device are you testing out your blog? Have you tried switching to another device and see how it preforms over there? Also — what is the blog in question? We’d love to try it out on our devices as well, since (unfortunately) we cannot replicate this problem on our end.

    Let us know, we’re eager to help! Take care!

    Best,
    Silvo

    Hi,
    This is the site: forestnation.com
    I’ve just checked and it seems t be ok now. It may have been a cache issue. I did clear all caches. I’m using super cache, maxcdn and also cloudflare.

    Anyway, thanks for the help.

    Hey, yeah, the cache issue seems like a probable cause of this problem, and we’re also glad you got it back to normal. These cache problems usually take some time to get themselves sorted.

    Let me know if you have any more questions about our plugin — we’re here to help!

    Take care & have a nice day!

    Best,
    Silvo

    Hi Silvo,

    I used

    Infinite-Scroll

    plugin in my site. Its working fine in my site but client seems to be more fasted loading of other page.

    One more important thing is, This plugin is not working in Mobile devices.

    please help as fast as you can, Client is on my head.

    Awaiting for your response.


    Vrushank

    Hey Vrushank, thanks for reaching out & I’ll gladly help yo out, but I’m going to need a bit more information in order to help you out here.

    Is there a chance you could send me the link to the blog in question, so that we could test it out on our devices as well, so that we know what kind of a problem we’re dealing with?

    Let us know what’s up & we’ll do our best to help you out! Take care & have a nice day!

    Best,
    Silvo

    Hi Silvo,

    Thanks for prompt reply.

    Here is the link : https://www.blackmediascoop.com/staging/

    Let me know if you require any more details.

    Thanks a lot for your help!!


    Vrushank

    Hey Vrushank, I’m sorry I haven’t been able to respond any earlier, but I’m afraid I cannot see your related posts from our plugin on the link you’ve sent me.

    Have you in the meantime turned them off or am I missing something out? I’d love to help you out here, but I’m afraid I cannot replicate the problem you’re experiencing.

    Let me know what’s up & I’ll do my best to help you out! Take care!

    Best,
    Silvo

Viewing 7 replies - 1 through 7 (of 7 total)
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