Mobile hamburger menu disappears
-
The site works fine, except for the hamburger menu on mobile device. Selecting the top-of-screen hamburger icon drops down the menu, but the menu then disappears straight away.
Reproducible on multiple android devices. Also occurs on apple devices as per
http://mobiletest.me/iphone_5_emulator/?u=http://supergerbil.comAll plugins etc up to date.
Very grateful for advice.
DanThe page I need help with: [log in to see the link]
-
Hello @dancol1974,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins (except the Page Builder if installed).
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin
Regards,
Manoj
Hi,
thanks for your response. It was the Windows Download Manager plugin. At least I know what plugin it is, but not sure what to do now..
I raised a new forum post
https://wordpress.org/support/topic/mobile-hamburger-menu-disappears-2/Thanks
DanHi @dancol1974
Seems there is a plugin using outdated version of Bootstrap or using wrong handler. please disable cache so we can find location of Bootstrap JavaScript file.
Thanks
The topic ‘Mobile hamburger menu disappears’ is closed to new replies.
