• Resolved albusx

    (@albusx)


    Hey, so I’ve been working with this plugin for a while, and every alternative without exception of ‘below pages’ option for forms do not fit on mobiles. I’ve set form size to less than 100% each time, and just tried using the default forms and they still do not fit small screens. Not sure why I have this issue, but I can’t see any topics on others having this issue?

    • This topic was modified 3 years, 2 months ago by albusx.
    • This topic was modified 3 years, 2 months ago by albusx.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @albusx 👋🏽!

    Thank you for reaching out to MailPoet Support!

    Not sure why I have this issue, but I can’t see any topics on others having this issue?

    Could you please share a URL where you experience that issue, and also the form template that you are using?

    It could be a theme conflict but I’ll be glad to test it on my end too.

    Cheers!

    Thread Starter albusx

    (@albusx)

    I use Themify Ultra theme. with custom themes and templates.

    The site is fitslikea.com and should happen on the front page after a 15-second delay and is never ending for testing purposes. The form I am using for this test is ‘Priority’ but I have tried the others as well with no luck. I have no custom CSS for mail poet. and I use the LiteSpeed cache.

    • This reply was modified 3 years, 2 months ago by albusx.

    Hi there @albusx,

    Thanks for getting back to us and I apologize for the late response.

    I couldn’t’ see your form, but you can use this CSS code to adjust your form’s appearance on mobile:

    @media (max-width: 500px) {
    #mp_form_popup1 {
    width: 90%;
    min-width: 90%;
    }
    }

    Note that you need to change #mp_form_popup1 to your actual form’s ID that you can find in your page source.

    If it doesn’t work, they can try adding !important to it:

    @media (max-width: 500px) {
    #mp_form_popup1 {
    width: 90% ! important;
    min-width: 90% !important;
    }
    }

    Hope it helps, please let us know if you need further assistance!

    Plugin Support Kel C. a11n

    (@kellymetal)

    Hi there @albusx,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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