Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shane Bishop

    (@nosilver4u)

    If you’re using a CDN, you should not be using the .htaccess rules, remove them right away, and turn the Alt WebP option back on.

    Thread Starter moisture9063

    (@ngrhd)

    Thank you for the response!

    Ok, since I’m not using any CDN I disabled Alt WebP and reinserted the rules in .htaccess
    But still it says WebP not installed. I’ve also tried reinstalling the plugin but the problem still persists.

    Thanks

    Plugin Author Shane Bishop

    (@nosilver4u)

    Please provide a screenshot

    Thread Starter moisture9063

    (@ngrhd)

    http://imgur.com/58ubYhj,HKtITjW
    I can also provide you the website and administrator password if you could forward me your email address.

    Thanks

    Plugin Author Shane Bishop

    (@nosilver4u)

    Ah, I see. That has nothing to do with the rewrite rules. The cwebp executable/binary just won’t run on your system.

    Can you find out what operating system your server is running? If it is linux, I need to know the distribution (red hat, suse, debian, ubuntu, etc.) and the version number.

Viewing 5 replies - 1 through 5 (of 5 total)

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