For the plug-ins, you’ll find a another folder inside wp-content called plug-ins, the same place your themes folder there. Activate them on the Plugins panel in WordPress.
For your FTP info, you’ll want to contact your university systems administration.
You can also try
– switching to the Twenty Eleven theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.
Thank you I will try these ideas. I am using Twenty Eleven so I will try 2 and 3 first and see where that gets me. Its pretty weird. Never done this in the 5+ years I have used WordPress for this site.
How do I “reset the Plugins Folder”?
http://docs.cksource.com/CKEditor_3.x/Users_Guide
I didn’t solve the problem but basically side-stepped it by installing the CKEditor which is working beautifully.