Support » Theme: NARGA » Missing menu in smartphone/IPad?

  • Resolved wpveronika

    (@wpveronika)


    Hello! I’m using your beautiful theme Narga version 1.6.
    The page looks great on every computerscreen, but when I doublecheck in my smartphone (Samsung Galaxy S3) and I-pad, the icon for menu shows, but when I press it no menu appears, only a #-sign is added in the addressrow.

    Is there a setting I’m missing, or what is wrong?
    Really greatful for help…

    Thanks in advance!
    /Veronika

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you link the page with the issue?

    wpveronika

    (@wpveronika)

    http://hyssnafiber.se
    They don’t really want me to “go live” with it just yet until our meeting this afternoon, but I have opended it now hoping you are still there… 🙂

    Thanks!

    PS it’s all in swedish, hope that’s ok…

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you try deactivating all plugins to see whether any could be responsible?

    wpveronika

    (@wpveronika)

    With plugins, do you mean like Contact form 7, Ninja forms and so on?
    If so, do I need to creat everything from scratch again when activating again?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You shouldn’t lose the data, that data is saved in your database.

    wpveronika

    (@wpveronika)

    Everything is now deactivated, but still no menu…

    wpveronika

    (@wpveronika)

    I have removed a theme that I decided not to use, and plugins related to that and activated the Narga theme again without anything else, but still no menu…
    I have used different devices when I have tried the page, to really avoid anything being stored in the cache/cookies/history, but no menu.
    I will present it to the association later today – maybe they don’t think it’s necessary to be able to view it from a smartphone/tablet (but I know that’s just wishful thinking… 😉 )

    If anyone have some ideas about this I’m really greatful because I really liked the menuline in this theme, so I would be sad to have to change.

    Andrew Nevins, thanks for your effort! Wish you a nice day!

    Theme Author narga

    (@narga)

    You can try it again with version 1.7 with some bugs fix and updated javascripts.
    The menu disappeared because the javascript not load correctly so you will see # character instead full menu.

    Theme Author narga

    (@narga)

    Fixed in version 2.0

Viewing 9 replies - 1 through 9 (of 9 total)
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